Weekly Global News Wrap Chick Fil A Tops U S Customer Service Survey Qsrs Reveal Positive Full Year Results Mcdonald's Eyes More Sites In Russia
February
8
2019
Weekly Global News Wrap Chick Fil A Tops U S Customer Service Survey Qsrs Reveal Positive Full Year Results Mcdonald's Eyes More Sites In Russia

Here is a summary of the most interesting QSR news stories of the week from around the world.Chick-fil-A tops yet another survey on customer service in the U.S., this time by weekly magazine Newsweek and Statista. The two companies say they used information from categories like customer focus, quality communication, accessibility, and technical competence. See the resultshere.

Yum! Brandsannounced their FY18 results with worldwide system sales up by 5%.Dunkin’ Brands Groupalso had its revenues rise 3.6% to US$1.32 billion whilstChipotlesaw a 10.4% revenue increase to US$1.2 billion.

McDonald’s seeks to increase the investment of their Russia operations by 40% to fuel new restaurant openings. RT reported that the fast food giant aims to launch 60 stores in 2019. Read morehere.

Taco Bell USA has announced their delivery services are now available across the country through the food delivery platform GrubHub. Read morehere.

Papa John’s USA launched the Pick Our Next Pizza campaign where they asked consumers to vote on which pizza should be their new offering. The pizza candidates are Huevos Rancheros, The Roast, The Un-Pizza and Hot Honey Chicken & Waffles. Read morehere.

Tim Hortons USA brought back their RRRoll Up The Rim To Win campaign where they teamed up with SUV brand Jeep to give away over US$4million-worth of prizes. Read morehere.